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Side-by-side comparison of 2 receptionist service providers

Smith.ai

★★★★ ☆ 4.6/5
smith.ai

24/7 virtual receptionist service combining AI technology with live human agents. Handles calls, chats, and messages with lead qualification, appointment scheduling, and payment collection. Integrates with over 5,000 platforms including Clio, MyCase, PracticePanther, and LawPay.

VirtualPBX

★★★★ ☆ 4.4/5
virtualpbx.com/

Small business phone, texting, and call center solutions. Brings calling, voicemail, routing, and more into one place with Business Phone. Features auto-attendant, call queues, outbound caller ID, and business messaging.

Comparison Metrics Smith.ai VirtualPBX
Service Type Virtual Receptionist Call Center
Country United States United States
Cost per Minute $2.40 $0.05
Initiation Fee $0 $0
Monthly Cost $95 $19
Languages Supported
English Spanish
English
Response Time < 30 seconds < 10 seconds
Setup Time 24 hours 24-48 hours
Contract Length Month-to-month Month-to-month
Hours of Operation 24/7 24/7
Key Features
24/7 availability AI + live agents bilingual support lead qualification appointment scheduling +5 more
business phone system auto-attendant call queues call routing voicemail +4 more
Specializations
law firms home services marketing agencies small business solo practitioners
small business medium business various industries
Certifications

Contact Information

Smith.ai

Contact: Smith.ai Support
Phone:

VirtualPBX

Contact: VirtualPBX Support
Email:

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