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Side-by-side comparison of 2 receptionist service providers

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Smith.ai

★★★★ ☆ 4.6/5
smith.ai

24/7 virtual receptionist service combining AI technology with live human agents. Handles calls, chats, and messages with lead qualification, appointment scheduling, and payment collection. Integrates with over 5,000 platforms including Clio, MyCase, PracticePanther, and LawPay.

Ruby Receptionists

★★★★ ☆ 4.7/5
ruby.com/

#1 virtual receptionist and live chat solution for small businesses. 24/7 live answering with friendly customer service experts using industry-leading training and AI-enhanced technology. Captures over 1.6 million leads per year for small businesses.

Comparison Metrics Smith.ai Ruby Receptionists
Service Type Virtual Receptionist Call Center
Country United States United States
Cost per Minute $2.40 $1.25
Initiation Fee $0 $0
Monthly Cost $95 $0
Languages Supported
English Spanish
English Spanish
Response Time < 30 seconds < 10 seconds
Setup Time 24 hours 24 hours
Contract Length Month-to-month Month-to-month
Hours of Operation 24/7 24/7
Key Features
24/7 availability AI + live agents bilingual support lead qualification appointment scheduling +5 more
24/7 live answering live chat flexible call forwarding lead qualification payment processing +5 more
Specializations
law firms home services marketing agencies small business solo practitioners
legal home services healthcare financial services business services small business
Certifications

Contact Information

Smith.ai

Contact: Smith.ai Support
Email: hello@smith.ai
Phone:
Website: Visit Website

Ruby Receptionists

Contact: Ruby Support
Email:
Phone: +1-844-311-7829
Website: Visit Website

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